Privacy policy

AgriNova Smart Machinery Co., Ltd. · sales@ouliming.com

What we collect

Messages you send in the chat, the contact details you choose to share, your approximate country and language.

Why

To answer your questions, prepare quotations and improve our service. Chats are answered first by an AI assistant and may be passed to a human sales specialist.

Recording and quality review

All chat conversations are recorded and may be reviewed by our compliance team to protect customers and ensure every transaction goes through official company channels.

Your rights

Under GDPR, CCPA and LGPD you may request access to or deletion of your data at any time by emailing us.

Retention

Chat records are kept for up to 24 months unless you ask us to delete them earlier.